ABOUT US

DigitalHub

Because we believe that there should be an unparalleled service experience for both our clients and collaborators, helping them to grow by facing current and future challenges.

  • Integrity

  • Commitment
  • Efficiency
  • Innovation
  • Collaboration
  • Personal Domain

Vision

To be recognized as the leading company in Latin America in outsourcing administrative, customer service, and information technology capabilities, supported by an increased committed staff, innovative technological capabilities, and self-service platforms, and that support its community of collaborators helping them to pursue their dreams, to develop professionally and to improve their quality of life in any of the countries in which they are.

Mission

Our mission is to help our clients create value and grow through our digitally augmented BPO and ITO services, integrating our talent, specialized expertise, agile delivery model, technical capabilities, and advanced partners into business solutions, in a way creative and efficient.

Our customer map

We were born as an international company from day one, providing services from our hub in Lima, Peru to distant and diverse markets such as the United States, Argentina, Chile, Brazil, as well as Peru itself. This experience leads us to take on new consolidation challenges, including expanding into new Business services in the North American market and consolidating our Digital offering in Latin American countries.
We hope to complete the map of the Americas in the coming years and become major players on the continent!

Our Clients

Clientes

2017
January 1

Stellar: First US operation

Stellar: First US operation
  • Business division started operations as C&C Professionals with services to Stellar, a startup based in Dallas-Texas
  • Our 100% of work force went remote.
2018
January 1

Intelidata

Intelidata

Digital partnership with Intelidata for remote services to Chile, Argentina and Brazil.

January 1

DigitalHub / OpenText

DigitalHub / OpenText

Digital division is founded as DigitalHub with OpenText Exstream capability.

2019
January 1

Gallagher

Gallagher

Contract with the number one company of reinsurance market in Peru and of the most important around the globe.

January 1

Pacífico Seguros

Pacífico Seguros

Contract with one of the biggest insurance companies in the Peruvian market.

2020
January 1

Banco de la Nación

Banco de la Nación

Contract with Peru’s National Bank.

2021
January 1

Sunat

Sunat

Contract with SUNAT (Peru’s IRS).

January 1

New Capability: Salesforce

New Capability: Salesforce

Implementing new capacities Salesforce Programming.

2022
January 1

Steplix: Security Testing

Steplix: Security Testing

Partnership with Steplix for remote services to Argentina.

January 1

New Capabilities: BPA

New Capabilities: BPA
  • Implementing new capabilities in Salesforce
  • Cloud computing with Azure and AWS
  • RPA with UiPath
2023
January 1

DigitalHub: New Value Proposal

DigitalHub: New Value Proposal
  • New Strategy: Business Process Digitally Augmented.
  • New Capacities: Business Process Automation, Customer Service.

The Staff Team

Omar Navarro
Omar NavarroFounder & CTO
Úrsula Donayre
Úrsula DonayreFounder & CEO
Carlos Felipe Hinope
Carlos Felipe HinopePlanning Executive

Ignite Growth with Digital Solutions

Ignite Growth with Digital Solutions

    BusinessDigital

    digitalhub team